Shipping policy

Shipping Policy

Last updated: November 3, 2026

At Harvestnova Coffee Roasters, we are passionate about delivering the freshest Specialty Coffee possible. We roast in small batches on Mondays and Thursdays and ship every order the same day it is roasted.

Roasting & Processing Schedule

We roast and ship on Mondays and Thursdays only.

Orders placed before 2:00 PM Arizona time on a roast day (Monday or Thursday) will be roasted and shipped the same day.
Orders placed after 2:00 PM Arizona time on a roast day, or on any other day of the week (Tuesday, Wednesday, Friday, Saturday, or Sunday), will be processed and shipped on the next scheduled roast day.

This same-day roast-and-ship model ensures your coffee arrives at peak freshness.

Shipping Destinations

We currently ship within the United States only (including Alaska and Hawaii, though delivery times may be longer and paid shipping rates may be higher for remote locations). We do not offer international shipping at this time.

Shipping Methods & Delivery Times

We use trusted carriers such as USPS, FedEx and UPS for reliable, affordable delivery of your coffee.

Standard shipping: Typically 3–7 business days from the date of shipment.
Expedited options (USPS Priority Mail, Priority Mail Express, UPS 2nd Day Air, UPS Next Day Air Saver, FedEx 2Day and FedEx Standard Overnight) are available at checkout for an additional fee when you need your coffee faster.

If we cannot ship your order within the time stated above (or within 30 days if no time is stated), we will notify you, give you a revised shipping date, and let you choose to cancel for a full refund of any unshipped items.

Delivery estimates are not guaranteed. Weather, carrier delays, or peak holiday periods may affect actual arrival times.

Shipping Costs & Free Shipping

Standard shipping rates are calculated at checkout using real-time USPS, UPS and FedEx rates based on order weight, destination, and chosen method, and include a $1.00 handling fee.

We offer free standard shipping on orders of $50 or more in coffee bags anywhere in the United States, including Alaska and Hawaii, for both one-time and subscription orders. Free shipping applies to standard shipping (USPS Ground Advantage); expedited options are available at checkout for an additional fee. The Coffee Sampler and the 3 oz Coffee Sample (free with the purchase of a coffee bag, 1 per order) do not count toward the $50 threshold.

The Coffee Sampler (Try All 3) always ships free via standard shipping within the United States.

Order Tracking

Once your order ships, you will receive an automated email with tracking information. You can also view tracking in your Harvestnova account or through the carrier’s website.

Freshness Guarantee

Because we roast and ship the same day, your coffee is exceptionally fresh. For the best flavor, we recommend consuming your coffee within 2–4 weeks of the roast date (printed on every bag). Store in an airtight container in a cool, dark place away from heat and moisture.

Damaged, Lost, or Delayed Packages

If your package arrives damaged, is lost in transit, or experiences significant delay, please contact us within 3 days of delivery (or of the expected delivery date, for lost or delayed packages) at support@harvestnovacoffee.com or DR@harvestnovacoffee.com with photos and order details. We will work with the carrier and resolve the issue according to our Refund Policy.

Order Changes & Cancellations

Due to our same-day roast-and-ship process, we have limited ability to modify or cancel orders once placed. Please contact us as soon as possible if you need changes.