Shipping policy

Shipping Policy

Last updated: July 9, 2026

At Harvestnova Coffee Roasters, we are passionate about delivering the freshest specialty coffee possible. We roast small batches of premium Nicaraguan Arabica beans on Mondays and Thursdays and ship every order the same day it is roasted.

Roasting & Processing Schedule

We roast and ship on Mondays and Thursdays only.

  • Orders placed before 2:00 AM MST on a roasting day (Monday or Thursday) will be roasted and shipped the same day.
  • Orders placed after 2:00 PM MST on a roasting day, or on any other day of the week (Tuesday, Wednesday, Friday, Saturday, or Sunday), will be processed and shipped on the next scheduled roasting day.

This same-day roast-and-ship model ensures your coffee arrives at peak freshness.

Shipping Destinations

We currently ship within the United States only (including Alaska and Hawaii, though delivery times and costs may be higher for remote locations). We do not offer international shipping at this time.

Shipping Methods & Delivery Times

We use trusted carriers such as USPS, FEDEX and UPS for reliable, affordable delivery of your coffee.

  • Standard shipping: Typically 3–7 business days from the date of shipment.
  • Expedited options (USPS Priority Mail, UPS 2-Day, etc.) are available at checkout for an additional fee when you need your coffee faster.

Delivery estimates are not guaranteed. Weather, carrier delays, or peak holiday periods may affect actual arrival times.

Shipping Costs & Free Shipping

Shipping rates are calculated in real time at checkout based on order weight, destination, and chosen method.

We offer free standard shipping on all orders over $50 within the contiguous United States.

Order Tracking

Once your order ships, you will receive an automated email with tracking information. You can also view tracking in your Shopify account or through the carrier’s website.

Freshness Guarantee

Because we roast and ship the same day, your coffee is exceptionally fresh. For the best flavor, we recommend consuming your coffee within 2–4 weeks of the roast date (printed on every bag). Store in an airtight container in a cool, dark place away from heat and moisture.

Damaged, Lost, or Delayed Packages

If your package arrives damaged, is lost in transit, or experiences significant delay, please contact us immediately at support@harvestnovacoffee.com with photos and order details. We will work with the carrier and resolve the issue according to our Return and Refund Policy.

Order Changes & Cancellations

Due to our same-day roast-and-ship process, we have limited ability to modify or cancel orders once placed. Please contact us as soon as possible if you need changes.

Questions?

Email us anytime at support@harvestnova.com — we’re happy to help!

Thank you for choosing Harvestnova Coffee Roasters. We can’t wait for you to taste the difference fresh-roasted Nicaraguan coffee makes.